CAN POLICIES, TERMS & CONDITIONS
1. Enrolment and Fees
Completion of registering you/ your child on our Class Manager portal confirms yours/ your child’s enrolment at CAN Studios dance and fitness and secures yours/their place in classes appropriate to age and ability.
Enrolment operates on a rolling contract basis. Once enrolled, your child will be automatically re-enrolled each month unless written notice is received (see below).
To withdraw your child, a minimum of one months written notice is required, submitted by noon on the 1st of the preceding month. If sufficient notice is not received, a full month's fees will be charged in lieu, along with any applicable expenses incurred. I.e if they wish to stop any classes in May, written notice must be given no later than noon on the 1st of April to avoid being charged for May's fees.
Fees must be paid within three days of receiving invoice on the 1st of the month or on receipt of an invoice if joining partway through the term.
Late payments may incur a £5.00 administration fee, at the school’s discretion.
Absences are non-refundable, including illness, school trips, holidays, or injury.
Failure to keep up with payments may result in the suspension or loss of your child’s place. If your account is in arrears by one month or more without prior notification to the CAN Director, your child/children may be temporarily suspended from the classes until your account is paid in full or arrangements are made to settle all monies owed.
Dance fees are subject to change at any time. Notification of such changes will be emailed and/or reflected on our website.
2. Additional Fees
School Shows: Held bi-annually. Participation incurs additional costs for costumes and associated performance expenses. Participation is expected from all enrolled students, unless agreed at the discretion of the school director prior to rehearsals commencing.
Summer Schools and Workshops: Optional summer and half term workshops will incur separate costs and include classes in core and supplementary dance styles, catering to all ages and abilities.
Troupe: CAN Troupe incurs additional fees, discussed in detail in section 8.
3. Health & Safety
There will always be a minimum of 1 member of staff on premise eligible to give First Aid treatment where necessary. Unless you directly contact us to withdraw consent, signing these terms and conditions gives permission for our staff to administer the first aid they deem fit for the situation presented to them.
Customers and parents/guardians must declare all relevant medical conditions, allergies, and emergency information on their/ their child's Class Manager portal.
Pupils must carry required medication (e.g. inhalers, EpiPens) at all times and be aware of its use.
The school reserves the right to contact emergency services in serious situations.
Please note: CAN Studios is a NUT FREE ZONE. Anyone caught eating food containing nuts on premise, may be asked to leave and come back once they have thoroughly removed any traces of nut residue from their persons.
5. Class Supervision and Safeguarding:
Parents/guardians may observe trial classes and/or our baby ballet and pre-school movement, but once a child is enrolled, we kindly ask that you remain in the waiting room and refrain from moving chairs closer to the dance space.
Any parents/ siblings deemed causing a distraction, may be asked to leave the premise. If your child partaking in the class is under the age of 8, they may be asked to go with you unless another parent is given permission and agrees to act as their carer for the remainder of the class.
Teachers are not responsible for pupils outside of scheduled class times. They are not responsible for children not enrolled at CAN under any circumstances.
All teachers hold enhanced DBS certificates and appropriate professional qualifications.
Verbal and physical “hands-on” corrections may be used to support technical development in line with current safeguarding practices. Physical corrections will not be made without asking the child prior, and will not happen in the event that the teacher and one student are the only ones present.
Teachers should aim to follow the three person rule. Where possible, ensure the class consists of 3 people (1 teacher, two students; 2 teachers, 1 student; 1 teacher, 1 student and 1 parent).
If a student is under the age of 8, parents must remain on the premise. If a child is 8 or above, it is at the parents discretion whether they choose to remain on or leave the premise.
Any privates with a student of 8yrs or above, by which the parent decides to leave the facility, no 'Hands on' teaching or physical feedback is permitted under any circumstances.
6. Personal Property
CAN is not liable for the loss or damage of any personal belongings brought to class. Please ensure all items are clearly named. Lost property will be kept for a month before being given to charity.
7. Photography & Videography
Photos and videos may be taken during classes, performances, and school events for promotional and archival purposes. Only staff employed by CAN are permitted to do so.
If you do not consent to your child being photographed or recorded, please inform us in writing at canstudiosdanceandfitness@outlook.com
Members of the public, parents and guardians are NOT permitted to take photos or videos in the CAN premise at any time, unless prior permission is given by a member of staff. Anyone seen taking photos or videos will be asked to delete these, and give proof of having done so. If found repeating at any point, you will be asked to leave the premise for safeguarding purposes.
8. CAN Troupe
Our CAN Troupe sees a different payment format of which you will be given detail of prior to committing. With this, comes additional costs such as, competition entry fees and costume fees - these will be outlined before commitment is made.
Troupe is a year long commitment. You must be able to commit to the days and dates outlined prior to the season commencing. If attendance drops below 90%, you may be asked to leave the team. Decided on an individual basis.
Any member of our troupe not putting in the effort we expect, or seen acting unprofessionally(in and outside of CAN) may be asked to leave the team. No refund will be given in these circumstances.
9. Private Tuition:
Here at CAN Studios we offer private tuition to any students that wish to take this route of training.
This incurs additional fees - outlined on our website and discussed prior to private tuition commencing.
Privates are invoiced prior to the session taking place. If payment is not made ahead of the session, this will not take place. If a failure to pay before a session occurs more than two times, you will no longer be eligible to book private tuition.
Refunds are not permitted. You are responsible for finding someone to fill your slot if you cannot attend, if you wish to be reimbursed.
To withdraw from private tuition, a minimum of one months written notice is required, submitted by noon on the first date of a private of the preceding month. If sufficient notice is not received, a full month's fees will be charged in lieu, along with any applicable expenses incurred. I.e if you have privates on a Friday and wish to stop these as of May 2026. Notice must be given no later than noon on the first Friday of April (3rd).
10: CCTV
For the safety and security of all staff and students, CAN Studios Dance and Fitness operates a 24-hour CCTV recording system in common areas. These can be located in Studio A, Studio B and the outdoor patio.
Cameras are not used in changing areas. Whereby, Studio B is used for Troupe changing, students must notify the member of staff leading rehearsals, so they can turn off the relevant security camera for the duration of time of which the studio is used as a changing facility.
Footage is securely stored, not monitored continuously, and will only be accessed for safety or security incidents. Recorded footage is deleted automatically after 30 days, unless required for an ongoing investigation. This system complies with the Data Protection Act 2018.
By enroling with CAN Studios Dance and Fitness, you confirm that you have read, understood, and agreed to these Terms and Conditions. These may be updated periodically, and any changes will be communicated via email or published on our website.
Signing the terms and conditions is agreement into contract with CAN Studios Dance and Fitness Limited.
1. Introduction:
CAN STUDIOS DANCE AND FITNESS LIMITED is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our online booking system, website, or services.
By using our online booking system, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
When you use our online booking system, we may collect the following information:
Personal details: name, email address, phone number
Student information: student name, age/date of birth, class enrolments
Parent/guardian details (for minors)
Booking information: classes booked, attendance records
Payment information: payment status and transaction references
(Note: we do not store full card details — payments are processed securely by our payment provider)
Communications: emails or messages you send to us and our responses to these
3. How We Use Your Information
We use your information to:
Manage class bookings and enrolments
Process payments and maintain financial records
Communicate important information (class updates, timetable changes, closures)
Meet safeguarding, insurance, and legal obligations
Improve our services and customer experience
Note: We will only ever use your data for legitimate dance school purposes.
4. Legal Basis for Processing
We process personal data under one or more of the following legal bases:
Contract – to provide dance classes and manage bookings
Consent – for marketing communications (where applicable)
Legal obligation – for accounting, safeguarding, or regulatory requirements
Legitimate interests – to run our dance school effectively
and safely
5. Data Sharing
Note: We do not sell or rent your data to third parties.
We may share limited information with:
Online booking and management system providers
Secure payment processors
Accountants or professional advisors (where legally required)
Authorities, if required by law
All third parties are required to handle your data securely
and lawfully.
6. Data Storage & Security
We take appropriate technical and organisational measures to protect your personal data, including:
Secure online systems and password protection
Limited access to authorised staff only
Encrypted or secure third-party platforms where applicable
We retain personal data only for as long as necessary to fulfil our services and legal obligations.
- A students information will be kept for no longer than a week upon the student withdrawing from the school, so long as payments are up to date.
- A students details will be removed from the system if there has been a month, or longer, of inactivity and/or lack of attendance, unless in communications with staff about why. Communication, in the form of one email, shall be sent to make an effort to understand their absense, one week before their account is due to be deleted. After this time, they will need to re-enrol if they wish to begin attending again.
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections to inaccurate data
Request deletion of your data (where legally possible)
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority
Note: To exercise these rights, please contact us using the details below.
CAN Studios Dance and Fitness Limited
canstudiosdanceandfitness@outlook.com
07442 727335
8. Children’s Data
We collect and process children’s data only with the consent of a parent or guardian and solely for the purpose of providing dance classes and ensuring student safety.
9. Marketing Communications
We may contact you with important class information.
Marketing communications (such as newsletters or promotions) will only be sent where consent has been given, and you can opt out at any time.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or booking system, with the updated date clearly shown.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
CAN Studios Dance and Fitness Limited
Email: canstudiosdanceandfitness@outlook.com
Phone: 07442 727335
Signed: CAITLIN NICHOLLS
Date: 16/03/2026