Our Policies
1. Enrolment and Fees
Completion of registering you/your child on our Class Manager portal confirms enrolment at CAN Studios Dance and Fitness and secures yours/their place in classes appropriate to age and ability.
Enrolment operates on a rolling contract basis. Once enrolled, your child will be automatically re-enrolled each month unless written notice is received.
To withdraw your child, a minimum of one months written notice is required, submitted by noon on the 1st of the preceding month. If sufficient notice is not received, a full month's fees will be charged in lieu, along with any applicable expenses incurred. I.e if they wish to stop any classes in May, written notice must be given no later than noon on the 1st of April to avoid being charged for May's fees.
Fees must be paid within three days of receiving invoice on the 1st of the month or on receipt of an invoice if joining partway through the term.
Late payments may incur a £5.00 administration fee, at the school’s discretion.
Absences are non-refundable, including illness, school trips, holidays, or injury.
Failure to keep up with payments may result in the suspension or loss of your child’s place. If your account is in arrears by one month or more without prior notification to the CAN Director, your child/children may be temporarily suspended from the classes until your account is paid in full or arrangements are made to settle all monies owed.
Dance fees are subject to change at any time. Notification of such changes will be emailed and/or reflected on our website.
2. Additional Fees
School Shows: Held bi-annually. Participation incurs additional costs for costumes and associated performance expenses. Participation is expected from all enrolled students, unless agreed at the discretion of the school director prior to rehearsals commencing.
Summer Schools and Workshops: Optional summer and half term workshops will incur separate costs and include classes in core and supplementary dance styles, catering to all ages and abilities.
Troupe: CAN Troupe incurs additional fees, discussed in detail in section 8.
3. Health & Safety
There will always be a minimum of 1 member of staff on premise eligible to give First Aid treatment where necessary. Unless you directly contact us to withdraw consent, signing these terms and conditions gives permission for our staff to administer the first aid they deem fit for the situation presented to them.
Customers and parents/guardians must declare all relevant medical conditions, allergies, and emergency information on their/ their child's Class Manager portal.
Pupils must carry required medication (e.g. inhalers, EpiPens) at all times and be aware of its use.
The school reserves the right to contact emergency services in serious situations.
Please note: CAN Studios is a NUT FREE ZONE. Anyone caught eating food containing nuts on premise, may be asked to leave and come back once they have thoroughly removed any traces of nut residue from their persons.
4. Class Supervision and Safeguarding
Parents/guardians may observe trial classes and/or our baby ballet and pre-school movement, but once a child is enrolled, we kindly ask that you remain in the waiting room and refrain from moving chairs closer to the dance space.
Any parents/ siblings deemed causing a distraction, may be asked to leave the premise. If your child partaking in the class is under the age of 8, they may be asked to go with you unless another parent is given permission and agrees to act as their carer for the remainder of the class.
Teachers are not responsible for pupils outside of scheduled class times. They are not responsible for children not enrolled at CAN under any circumstances.
All teachers hold enhanced DBS certificates and appropriate professional qualifications.
Verbal and physical “hands-on” corrections may be used to support technical development in line with current safeguarding practices. Physical corrections will not be made without asking the child prior, and will not happen in the event that the teacher and one student are the only ones present.
Teachers should aim to follow the three person rule. Where possible, ensure the class consists of 3 people (1 teacher, two students; 2 teachers, 1 student; 1 teacher, 1 student and 1 parent).
If a student is under the age of 8, parents must remain on the premise. If a child is 8 or above, it is at the parents discretion whether they choose to remain on or leave the premise.
Any privates with a student of 8yrs or above, by which the parent decides to leave the facility, no 'Hands on' teaching or physical feedback is permitted under any circumstances.
5. Personal Property
CAN is not liable for the loss or damage of any personal belongings brought to class. Please ensure all items are clearly named. Lost property will be kept for a month before being given to charity.
6. Photography & Videography
Photos and videos may be taken during classes, performances, and school events for promotional and archival purposes. Only staff employed by CAN are permitted to do so.
If you do not consent to your child being photographed or recorded, please inform us in writing at canstudiosdanceandfitness@outlook.com
Members of the public, parents and guardians are NOT permitted to take photos or videos in the CAN premise at any time, unless prior permission is given by a member of staff. Anyone seen taking photos or videos will be asked to delete these, and give proof of having done so. If found repeating at any point, you will be asked to leave the premise for safeguarding purposes.
7. CAN Troupe
Our CAN Troupe sees a different payment format of which you will be given detail of prior to committing. With this, comes additional costs such as, competition entry fees and costume fees - these will be outlined before commitment is made.
Troupe is a year long commitment. You must be able to commit to the days and dates outlined prior to the season commencing. If attendance drops below 90%, you may be asked to leave the team. Decided on an individual basis.
Any member of our troupe not putting in the effort we expect, or seen acting unprofessionally(in and outside of CAN) may be asked to leave the team. No refund will be given in these circumstances.
8. Private Tuition
Here at CAN Studios we offer private tuition to any students that wish to take this route of training.
This incurs additional fees - outlined on our website and discussed prior to private tuition commencing.
Privates are invoiced prior to the session taking place. If payment is not made ahead of the session, this will not take place. If a failure to pay before a session occurs more than two times, you will no longer be eligible to book private tuition.
Refunds are not permitted. You are responsible for finding someone to fill your slot if you cannot attend, if you wish to be reimbursed.
To withdraw from private tuition, a minimum of one months written notice is required, submitted by noon on the first date of a private of the preceding month. If sufficient notice is not received, a full month's fees will be charged in lieu, along with any applicable expenses incurred. I.e if you have privates on a Friday and wish to stop these as of May 2026. Notice must be given no later than noon on the first Friday of April (3rd).
9. CCTV
For the safety and security of all staff and students, CAN Studios Dance and Fitness operates a 24-hour CCTV recording system in common areas. These can be located in Studio A, Studio B and the outdoor patio.
Cameras are not used in changing areas. Whereby, Studio B is used for Troupe changing, students must notify the member of staff leading rehearsals, so they can turn off the relevant security camera for the duration of time of which the studio is used as a changing facility.
Footage is securely stored, not monitored continuously, and will only be accessed for safety or security incidents. Recorded footage is deleted automatically after 30 days, unless required for an ongoing investigation. This system complies with the Data Protection Act 2018.
By enroling with CAN Studios Dance and Fitness, you confirm that you have read, understood, and agreed to these Terms and Conditions. These may be updated periodically, and any changes will be communicated via email or published on our website.
Signing the terms and conditions is agreement into contract with CAN Studios Dance and Fitness Limited.